LikeFigures Terms and Conditions - for customers
LikeFigures Terms and Conditions- for Customers
The following are terms and conditions of a legal agreement between you and Like Figures and its affiliates (collectively, “LikeFigures”, “we”, “us” or “our”). These terms and conditions govern your use of the services we offer (“LikeFigures Services” or “Services”) and the use of www.likefigures.com (the “LikeFigures Website” or “Website”).
By using the LikeFigures Website, you acknowledge to have read, understood and agree to be bound by these “Terms and Conditions” and to comply with all applicable laws and regulations. If you do not agree with these Terms and Conditions, you should not use the LikeFigures Services and Website.
The LikeFigures Services are made up of different services provided through the Website. One of our services enables the user to select the STL file from our Website and to download it for free or at a charge of royalty fee, service price and tax. One user can print the selected STL file only once for his personal usage.
Some STL files have an option of custom design which enables the users to reshape the model. This option is charged separately and the price is indicated by each design feature.
If you want us to print the selected STL file, you can place an order with us to have it manufactured at the charge of printing fee and tax. We shall find the closest 3D print maker to you, that will print it for you. You can collect the product by yourself or it can be shipped to your address at your cost .
You cannot download a STL file or place an order with us to manufacture it if it is marked as “TBA” (“to be announced”).
Further, LikeFigures offers other services and community features through the Website including a forum, a blog, tutorials etc. where you can get in touch with other users or share your experiences.
You must be at least eighteen (18) years of age to use this Service. If you are under 18, you may use Likefigures.com only with involvement of a parent or guardian. You must provide current, accurate identification, contact, and other information that may be required as part of the registration process and/or continued use of the Service. You are responsible for maintaining the confidentiality of your Service password and account, and are responsible for all activities that occur there under. We will not be liable for any loss or damage from your failure to maintain the security of your account and password. We reserve the right to refuse service to or terminate service of anyone at any time without notice for any reason.
1) Placing an order for an STL file: To order the STL file of a selected model you found on our Website, you click the order button. Then you will be redirected to our payment provider’s website to initiate your payment. Please be informed that the language to be used during the whole ordering process is English.
2) Placing an order for a printed product: To order the printed product out of the STL file you found on our Website, you have to select the material and colour you want the product to be printed of. Then click the order button. As the next step, we ask you to provide us with information we need for the delivery of the model. Finally you will be redirected to our payment provider’s website to initiate your payment. We reserve the right to send you the order confirmation in 5 (five) days and within this period you credit will only be authorized, but not charged.
3) Cancellation of your orders by us: The order confirmation will be effective as of the date on which the order confirmation is sent to you. There are however technical or other reasons why LikeFigures may not send you the order confirmation within 5 (five) days. In that case we cancel your entire order, no charges are imposed to your credit card or Pay Pal account, we contact you via email and you can start the new process for the same or any other item in different material or colour.
4) Prices in the Gallery
The prices displayed in the Gallery part of the Website are valid only for the moment that they are displayed and they include the design and service fee. LikeFigures reserves the right to change its prices in the Gallery without prior notice. Such change however will have no effect on orders completed before the posting of a new price on the Gallery.
Some of the STL files on our Website that are marked as “free” can be downloaded without paying any fee. One user can download such an STL file only once and only for his personal usage.
All prices are indicated in either U.S. dollars (USD), Euro (EUR) or pound (GBP). If you do not pay in USD, EUR or GBP, the currency conversion will be handled by our payment service provider.
5) Order Tracking: Through the Website or, if you choose so via e-mail notifications, you can track the status of your order.
6) Shipping: Your order will be delivered to your shipping address or you select to pick it up by yourself. We deliver to multiple countries. You can only select those countries as your shipping address during the ordering process. We will use our commercially reasonable efforts to ship the model to the shipping address within the delivery time indicated in our confirmation email nevertheless depending on your shipping address it may take longer time. Any shipping and delivery dates given by us are only best estimates and we are not liable for any damage or cost caused by delay in shipping or delivery. Title and risk of loss is transferred to you upon transfer of the goods from Like Figures to the shipment carrier.
7) Return of models: In case you buy (download) a 3 D file from our Website, you cannot return it. You can return the model manufactured by us if you contact us by email within 7 days after receipt of the said model and you are entitled to a refund. We will contact you by email with respect to refund and/or return address. You should verify the details in the said email. If there are errors you should contact us as soon as possible by sending an email to customer service. Transportation costs will be borne by you.
We are not able to refund purchases of a "Gift Card" or a "Material Sample Kit Basic (w/free Gift card)" at any point.
LikeFigures warrants only that the model manufactured by us will substantially meet the features of the indicated 3D model within the limitations of the 3D printing technology. LikeFigures does not give any warranty about the models and does not guarantee that the model will be fit for any particular purposes. Please inspect the model upon receipt immediately. If the model is faulty when you received it and you believe you are entitled to a replacement in accordance with the warranty above, please contact us within 7 days after receipt of the model. Such warranty claim can be made only within 7 days after receipt of the model by you. Do not return the model unless we require you to do so. We will confirm whether you are entitled to a replacement or refund.
LikeFigures provides the Website and the Services “as is“ and “as available”. LikeFigures does not warrant that the use of the Website and the Services will be uninterrupted or error free.
Likefigures makes no warranty other than those made expressly in this terms and conditions to the fullest extent permitted by law, Likefigures hereby expressly disclaims any representations or warranties of any kind, expressed or implied, including without limitation warranties of merchantability, fitness for any particular purpose, or non-infringement.
Please note that the materials we use for manufacturing the models make the models suitable only for decorative purposes and they are not suited for any other purpose.
Use of the LikeFigures Website
Copyright and all other proprietary rights in the content of the Website, including but not limited to software, audio, video, text and photographs and excluding all User Generated Content, rests with LikeFigures or its licensors. All rights in the content not expressly granted herein are reserved. Except as otherwise provided, the content published on this Website may be reproduced or distributed in unmodified form for personal, non-commercial use only. Any other use of the content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of LikeFigures is strictly prohibited. You also agree that you will not use any robot, spider, other automated device, or manual process to monitor or copy any content from the Service. Our rights include rights to (i) the Service developed and provided by us; and (ii) all software associated with the Service. All copyright and other proprietary notices shall be retained on all reproductions.
This Website may provide links to other websites that are not under the control of LikeFigures. LikeFigures shall not be responsible in any way for the content of such other websites. LikeFigures provides such links only as a convenience to you, and the inclusion of any link to any such websites does not imply endorsement by LikeFigures of the content of such websites.
Since the LikeFigures Service is a web based service, it might be subject to temporary downtime. From time to time we also update our Website, which will result in the Website not being available for a certain period of time. We will endeavour to ensure that the Website operates reliably and consistently, but we do not warrant that the Website will operate uninterrupted without any faults. We are not responsible for any losses suffered by you as a result of any interruption of the Website, suspension of your access to the Website.
Consent to Use of Personal Data
By using our Services you agree that LikeFigures may collect and use personal data about you. Such information collected through this Website shall only be used in accordance with the LikeFigures Privacy Statement.
Limitation of Liability
These Terms and Conditions set out the full extent of our obligations and liabilities in respect of the LikeFigures Services. Save as set out below, there are no warranties, conditions or other terms that are binding on us regarding the supply of Services except as expressly stated in these Terms and Conditions. Any warranty, condition or other term arising out of or in connection with the Services or the delivered models which might otherwise be implied into or incorporated into these Terms and Conditions by statute or otherwise, including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill, is hereby expressly excluded.
LikeFigures will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect, incidental, exemplary, special, punitive or consequential loss or damage of any kind howsoever arising and whether caused by tort, including negligence, breach of contract, warranty or otherwise. Our maximum aggregate liability under these terms and conditions whether in tort, including negligence, or otherwise shall in no circumstances exceed the fee received from you by LikeFigures for the relevant order.
These Terms and Conditions shall be governed by the laws of New York, USA, without regard to the conflicts of law principles thereof that would apply the law of any jurisdiction other than New York, USA. Any and all disputes arising from these Terms and Conditions, including disputed relating to the validity thereof, and any disputes related to the use of the LikeFigures Services or Website or relating to the models ordered and delivered, shall be brought in the federal and state courts located New York County, New York, USA. The United Nations Convention on the International Sale of Goods shall not apply to the LikeFigures Services or Website or relating to the models ordered and delivered.
You agree to indemnify and hold LikeFigures and its affiliates, distributors, dealers, agents and its and their employees harmless from and against all liabilities, costs, damages and expenses, including reasonable attorneys’ fees, arising from or relating to any claims that result from your breach of these Terms and Conditions.
Change of the Website, the Services and these Terms and Conditions
LikeFigures reserves the right to make changes to the Website, the Services and these Terms and Conditions at any time. Such amended Terms and Conditions shall be effective upon posting on this Website and will have no effect on sales that were completed before such posting. We will make reasonable efforts to post notices regarding any changes to these Terms and Conditions. Please check the Terms and Conditions published on this Website regularly to ensure that you are aware of all terms governing the Website and the Service.
These Terms and Conditions, together with the Privacy Statement and any other policies, guidelines, or FAQs posted by LikeFigures represents the complete and exclusive agreement relating to the subject matter hereof which supersedes any proposal or prior agreement, oral or written and any other communications between you and LikeFigures. No amendment of these Terms and Conditions shall be binding upon LikeFigures unless in writing and signed by LikeFigures. If any provision is held to be void or unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable, and the invalidity or unenforceability of such provision shall not affect the validity or enforceability of any other provision of these Terms and Conditions.
If you have any questions regarding these Terms and Conditions or the Services, you can contact us by sending an email.
Should you experience any problems, please contact us and we will do our best to fix it as soon as possible. Since we always want to further improve our services, we welcome all feedback. Likefigures may contact you to ask you about your experiences.